“Whatever anybody says or does, assume positive intent. You will be amazed at how your whole approach to a person or a problem becomes very different.” ~ Indra Nooyi
What if one small mental shift about a situation or issue we are facing could change the way we move through our day?
Most of us are wired to interpret situations quickly. Someone doesn’t return an email promptly. A colleague comments in that tone of voice. A friend cancels plans at the last minute. Before we know it, our mind begins writing a story: They’re upset with me. They don’t value my time. I did something wrong. I feel disrespected.
But these stories are rarely based on fact. They are interpretations.
Assuming positive intent invites us to pause and rethink what story we may be defaulting to.
Maybe the emailer is overwhelmed.
Maybe the colleague was simply rushed.
Maybe the friend is navigating something difficult we cannot see.
Maybe it is not about us at all.
When we begin from the assumption that people mean well, something powerful happens. Our bodies soften. Our tone changes. Our curiosity grows. Instead of reacting defensively, we become more open, more compassionate, and more solution-oriented.
In ballet class, I often remind students that tension is frequently the result of anticipation. The body braces for what it expects might happen. Our relationships work the same way. When we expect criticism or rejection, we brace ourselves emotionally.
But when we assume goodwill, we move differently through the world. We listen more generously. We ask questions instead of making accusations. We give others the same grace we hope someone would extend to us.
This mindset doesn’t mean ignoring genuine problems or difficult behavior. Rather, it means beginning with curiosity rather than judgment.
Assuming positive intent doesn’t mean people are always right.
It means you choose not to let suspicion, hurt, or imagined stories run the conversation.
It means you lead with generosity.
And in a world where so many interactions begin with defensiveness, that choice is powerful.
Because when you assume the best in others, you often bring out the best in them.
Stretching alongside you,
Amy
